Your privacy is our priority. This document explains in detail how vworld2 collects, uses, stores, and protects your personal data as a user of our gaming platform.
Six key pillars that demonstrate vworld2's commitment to protecting the data and privacy of every user
All data transmitted between your device and vworld2 servers is protected by bank-grade 256-bit SSL encryption. None of your sensitive information travels unprotected across the network.
Your personal data is stored on servers protected by strict access controls, multi-layered firewalls, and 24/7 monitoring systems. Only authorised personnel may access user information within the scope of their duties.
You have full control over your personal data. Through your account settings, you can update your information, manage marketing preferences, and request data deletion at any time in accordance with your rights.
Vworld2 does not sell, rent, or trade your personal data to any third party for commercial purposes. Your information is used solely to enhance your gaming experience and fulfil the platform's operational requirements.
Our data handling practices comply with Malaysia's Personal Data Protection Act (PDPA). All data collection and processing is carried out with explicit consent and for legitimate purposes.
You may opt in or out of any marketing communications from vworld2 at any time. Your preference will be respected immediately and we will not send you unwanted communications.
Welcome to the vworld2 Privacy Policy page. At vworld2, we understand that your trust is the most valuable asset we must uphold. As a trusted online gaming platform in Malaysia, we take the responsibility of protecting your personal data very seriously.
This Privacy Policy explains in detail how vworld2 collects, uses, stores, discloses, and protects your personal information when you use our website, mobile app, or any of our services. It also outlines your rights as a data subject and how you may exercise them.
By registering an account, accessing the platform, or using any vworld2 service, you confirm that you have read, understood, and agreed to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform and contact our support team to close your account.
Vworld2 collects various types of information depending on how you interact with our platform. The following are the main categories of information we collect:
A. Information You Provide Directly
B. Information Collected Automatically
C. Information from Third Parties
Every piece of data we collect has a clear and lawful purpose. vworld2 uses your personal information for the following purposes:
| Purpose of Use | Data Type | Requirements |
|---|---|---|
| Identity verification & KYC | Name, IC, date of birth, documents | Mandatory |
| Deposit & withdrawal processing | Bank details, e-wallets | Mandatory |
| Customer Support | Email, phone, communication history | Mandatory |
| Fraud prevention & security | IP address, device data, usage patterns | Mandatory |
| Personalising your gaming experience | Gaming history and preferences | Options |
| Promotional communications & bonuses | Email, phone number | With consent |
| Platform analytics & improvement | Anonymised aggregate data | Legitimate interest |
| Legal & regulatory compliance | All related records | Legal obligation |
Vworld2 does not use your data for any purpose other than those stated above. Should we need to use your data for a new purpose inconsistent with the original, we will notify you and obtain fresh consent where required.
Vworld2 only processes your personal data where there is a valid legal basis for doing so. The processing bases we rely on are as follows:
You have the right to withdraw your consent at any time without affecting the validity of any processing carried out prior to that withdrawal. You may withdraw consent via your account settings or by contacting our support team.
Vworld2 does not sell or trade your personal data. However, under certain limited circumstances, we may share your information with the following parties:
In all data sharing instances, we share only the minimum information necessary for the specific purpose concerned. We will never share your PIN, password, or payment card details with any third party.
Vworld2 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of Cookies We Use:
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect platform functionality and your gaming experience. For more information on managing cookies, refer to your browser's help documentation.
The security of your personal data is vworld2's highest priority. We implement a range of technical and organizational security measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction.
Technical Security Measures:
Data Retention Period:
Once the retention period expires, your data will be securely deleted or converted into anonymised aggregate data that cannot personally identify you.
As a data subject, you have certain rights regarding your personal data held by vworld2. We fully respect and facilitate the exercise of these rights:
Vworld2 fully respects your rights as a data subject under applicable data protection laws
You have the right to request a copy of the personal data we hold about you, how it is used, and who it has been shared with.
You may request corrections to any inaccurate or incomplete personal information via your account settings or by contacting customer support.
You may request deletion of your personal data when it is no longer needed, subject to our legal obligations to retain certain records.
You have the right to object to the processing of your data for direct marketing purposes or where processing is based on our legitimate interests.
You may request that we provide your personal data in a structured, machine-readable format for transfer to another service provider.
In certain circumstances, you may request that we restrict the processing of your data while a dispute or review is in progress.
In operating the vworld2 platform, some of your personal data may be transferred to or accessed from countries outside Malaysia. This occurs primarily when we use cloud server providers or international game providers.
When your data is transferred outside Malaysia, we ensure equivalent protection is provided through the following measures:
You may contact us for more information about the specific protection mechanisms used for data transfers to particular countries.
Vworld2 is a platform designed exclusively for adults aged 18 and above. We do not intentionally collect, use, or store personal information from individuals under the age of 18.
If we discover that we have inadvertently collected data from children or underage individuals, we will take immediate steps to:
Vworld2 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or platform improvements. Any significant changes will be communicated to you via:
The effective date of each version of the Privacy Policy will be clearly stated at the top of this document. Continued use of the vworld2 platform after the effective date of any changes constitutes your acceptance of the updated policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information. A version history of this document is available upon request.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us. Our Data Protection team is ready to assist you.
You can reach us via:
When contacting us regarding a personal data request, please include the following to help expedite the process: your full registered name, account email address, type of request (access, correction, deletion, etc.), and specific details relating to your request.
All privacy-related communications will be handled with complete confidentiality and discussed only with staff authorised to manage such requests.